Quick Start Guide

This guide is an introduction to the main functionality and possibilities that you need to know when starting up with Reindex.



Help is always available in Reindex itself. Please check Help in the top right corner of your Reindex. In the Help menu you will find:

  • "Help for this page". A guide to the functionality of the page you are currently working on
  • Support: A link to this Help Center where you can search our knowledge base, and post a question to our support team
  • Tutorials: A number of tutorials for specific jobs or tasks
  • Upgrades: A log of upgrades including a preview of the next version


Web Portal & OPAC

Please go to: https://reindexknowledge.zendesk.com/hc/en-us/articles/203393325



Editing user accounts, or creating new users, please go to:


Defining rights for users, please go to: 




Please go to: https://reindexknowledge.zendesk.com/hc/en-us/articles/203393295


Circulation & items on hold

Loans and returns

Policies for circulation

Self Service Desk


Reminders and recalls

Settings and policies for recalls

Recall notice


Serials Management

New titles and editing of schedule and subscription data

Issues, notification, and circulation













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