Recalls are sent only when the librarian triggers the process according to the settings for recalls:
Desk > Recall
Here you will find a list of due items. Please check "Help for this page" for an explanation of symbols and icons.
If you click to the right of a patron, you can preview the recall notice before sending it.
To send recalls, please click on the hand in the top right corner.
You may check, or un-check, patrons before sending recall notices.
Please also check the tutorial about recalls:
Help > Tutorials > Recall